Resolve A Suspension

Last updated 2 months ago

Has one of your services being suspended and your not sure why? If so, this page will hopefully provide insight into why you account is suspended.

The following are the most common reason for account suspensions:

  • Excessive Resource Usage

  • Inactivity on Free Accounts

  • Overdue invoices on Paid Accounts

  • Terms of service violations

To confirm the reason your account was suspended, check your registered email address.

If your unable to locate an email containing this information, please submit a support ticket and we will confirm why your account was suspended.

Regardless of the reason your site was suspended, you will need to contact our support team to have the suspension reviewed, otherwise your account will ultimately be terminated as per our suspension policy.